Last updated on June 15, 2011
If you thought the Apple Store felt vaguely Orwellian, the limits imposed on what the employees can say are definitely Orwellian. From Gawker’s Retail blog:
“The Wall Street Journal spoke to a bunch of former employees and Apple Geniuses for an opus on Apple Stores. And they painted a picture that is about as cult-y as you would expect:
Former Geniuses say they were told to say “as it turns out” rather than “unfortunately” to sound less negative when they are unable to solve a tech problem.
Bet that really soothes the guy whose iPhone has exploded next to his ear. ‘As it turns out, you have a shard of glass embedded in your ear drum.'”
Doubleplusungood
Last updated on June 15, 2011
If you thought the Apple Store felt vaguely Orwellian, the limits imposed on what the employees can say are definitely Orwellian. From Gawker’s Retail blog:
“The Wall Street Journal spoke to a bunch of former employees and Apple Geniuses for an opus on Apple Stores. And they painted a picture that is about as cult-y as you would expect:
Bet that really soothes the guy whose iPhone has exploded next to his ear. ‘As it turns out, you have a shard of glass embedded in your ear drum.'”
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Published in Commentary